OSHC Phone Number: 9705 7400
OSHC Hours: Before: 7am – 8:45am
After: 3:10pm – 6:30pm
Vacation Care Hours: 7am – 6pm
Curriculum Day: 7am – 6pm
MAKING BOOKINGS OR CANCELLATIONS
Please remember when making Bookings or Cancellations for your child/ren, you need to call us on the above OSHC phone number - (NOT EMAIL) - as from time to time our email may not be accessible due to connection issues and we will not receive your email, so the best way to contact us is by phone. If you need to speak to a staff member or pay an invoice over the phone, please call within our business hours of; 7am – 9am OR 2:30pm – 6:30pm (Monday to Friday).
*If our phone is unattended, please leave your booking or cancellation on the answering machine.
NOTE: We will only call you back if we are unable to take your child’s booking due to ratios, otherwise if you do not hear from us, your child’s booking is confirmed.
INVOICES
OSHC INVOICES ARE SENT OUT WEEKLY!
As our ‘Payment of Fees Policy’ states;
A child’s position will be suspended if payment has not been received within three weeks of receiving their invoice or the invoice is over $100 for more than 2 weeks.
The suspended place will be re-activated once the invoice has been paid in full.
Please make sure you are checking your Emails. Also, if you have not received an invoice, please first check your ‘Junk Mail’ box. If it is not there, please contact us to make sure we have the correct Email address for you.
You can check all your details on your ‘Parent Portal’ at any time.
To check your Invoices, update any personal details and make sure we have the correct information at all times, this is the site you will need;
Parent Portal site: https://www.smartcentral.net/v2/home
Username: is your Email
Password: is your Mobile Number
JULY VACATION CARE
The July Vacation Care Program will be out on; Monday, 10th June 2024
You will have until; Friday, 21st June 2024 to book in or cancel any bookings, which means you will have 2 weeks to do this.
Bookings will be accepted on a first come basis, so the sooner you book in, the more chance you have of securing a place as places are limited and we have to be within child: staff ratios at all times.
Any Excursions/Incursions will need paying for up front to secure your booking and any Child Care Fees will be invoiced to you after you have used the Vacation Care Service.
POLICIES UP FOR REVIEW IN JUNE/JULY
Bush Fire Policy, Clothing Policy, Hand Washing Policy, Medical Conditions Policy, Tobacco, Drug and Alcohol-Free Policy, Anaphylaxis Management Policy, Asthma Management Policy, Diabetes Management Policy, Epilepsy Policy, Head Lice Policy, Mobile Device Usage Policy, Safe Transportation Policy.
NOTE: All Policies are available at the OSHC Service for parents to view and add input before the end of the review month.
OSHC EVENT DAYS COMING UP FOR MAY / JUNE / JULY
MAY JUNE
2nd – World Asthma Day 5th – World Environment Day
6th – 10th – International Compost Awareness Week 12th – Thank a ‘First Responder Day’
13th – 17th – Road Safety Week 27th – International Sunglasses Day
15th – 21st – National Families Week
20th – World Bee Day JULY
22nd – National Simultaneous Story time 16th – World Snake Day
23rd – World Turtle Day 30th – World Friendship Day
26th – National Sorry Day
27th – 3rd June – Reconciliation Week
*IF ANY OSHC FAMILIES WOULD LIKE TO PARTICIPATE OR CONTRIBUTE TO ANY OF THESE EVENT DAYS, PLEASE SPEAK TO AN EDUCATOR AT THE OSHC PROGRAM
Lisa, Hailey, Ashlee & Chloe - (OSHC Staff)
